Telephone banking

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Telephone banking

From Wikipedia, the free encyclopedia
Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator

Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform financial transactions over the telephone, without the need to visit a bank branch or automated teller machine. Telephone banking times can be longer than branch opening times, and some financial institutions offer the service on a 24 hour basis. From the bank's point of view, telephone banking reduces the cost of handling transactions by reducing the need for customers to visit a bank branch for non-cash withdrawal and deposit transactions.


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